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Terms and Conditions
Our Mission
Terms and Conditions
Last Updated March 2026
The Brave Pen Pty Ltd (“we”, “us”, “our”) welcomes you to our website (“Site”). By accessing or using this Site, you agree to these Terms & Conditions. If you do not agree, please do not use the Site.
Loves Hidden Abuse and Lyndal Ash are represented by THE BRAVE PEN.
The Brave Pen indemnifies Loves Hidden Abuse and Lyndal Ash from all loss.
1. General Use of the Site
You agree to use our Site in a lawful and respectful manner and not engage in any activity that disrupts, damages, or interferes with our services, systems, or other users.
We may update, modify, or remove content at any time without notice.
2. Intellectual Property
All content on this Site—including text, images, branding, graphics, video, digital products, and course materials—is owned by or licensed to The Brave Pen Pty Ltd.
You may not copy, reproduce, distribute, or use any content without prior written permission.
3. Products, Services & Digital Content
We may offer products, services, courses, digital downloads, memberships or resources through the Site.
By purchasing or accessing these items, you acknowledge and agree that:
- You are responsible for providing accurate purchase information.
- Digital products are delivered electronically and may require software or internet access.
- Course or membership access may be time‑limited as stated at purchase.
4. Pricing & Payment
All prices are shown in Australian Dollars (AUD) unless otherwise stated.
We reserve the right to change prices at any time.
Payments are securely processed through third‑party payment providers. We do not store credit‑card details.
5. Sales Are Final — No Refunds Policy
By making a purchase from The Brave Pen Pty Ltd, you acknowledge and agree that:
- All sales are final.
- No refunds, cancellations, exchanges, or credits will be issued for any product, service, booking, program, or digital content.
- This includes but is not limited to: digital downloads, templates, online training, coaching sessions, events, and consulting services.
We encourage customers to read product descriptions carefully before purchase and contact us with any questions at manager@thebravepen.com prior to buying.
This policy does not override any rights you may have under Australian Consumer Law regarding defective goods or services.
6. Australian Consumer Law
Nothing in these Terms excludes or limits your rights under the Australian Consumer Law (ACL). If a product or service is legally deemed faulty, misleading, or not delivered, we will meet our obligations accordingly.
7. User Accounts (if applicable)
If you create an account on our Site, you are responsible for maintaining confidentiality of your login details and for all activity that occurs under your account.
We may suspend or delete accounts that violate our policies.
8. Third‑Party Links
Our Site may contain links to external websites or services. We are not responsible for the content, security, or privacy practices of third‑party sites.
9. Limitation of Liability
To the fullest extent permitted by law, The Brave Pen Pty Ltd is not liable for:
- Any loss, damage, or injury arising from your use of the Site or products;
- Errors, interruptions, or service delays;
- Actions of third‑party service providers.
- Your use of the Site is at your own risk.
10. Privacy
Our handling of personal information is governed by our Privacy Policy, available on this Site.
For privacy enquiries, contact: manager@thebravepen.com
11. Changes to These Terms
We may update these Terms from time to time. Changes take effect immediately upon posting on this page. Continued use of the Site indicates acceptance of the updated Terms.
12. Contact Us
For questions about these Terms, please contact:
Email: manager@thebravepen.com
The Brave Pen Pty Ltd